Delivery Information

Delivery Timeframes

At iCashewTech, we understand that receiving your equipment in a timely manner is critical to your business operations. Delivery times vary based on several factors:

Production Lead Times

Before shipping can commence, your equipment must be manufactured:

Standard Models: 4-6 weeks production time
Semi-Custom Models: 6-8 weeks production time
Fully Customized Solutions: 8-12 weeks production time

Shipping Timeframes

Once your equipment is ready for shipment, delivery times depend on:

Less than Container Load (LCL) Shipping:

Southeast Asia: 1-2 weeks
South Asia (India, Sri Lanka): 2-3 weeks
Africa (East): 3-4 weeks
Africa (West): 4-5 weeks
Middle East: 3-4 weeks
Europe: 4-6 weeks
North America: 5-7 weeks
South America: 6-8 weeks
Australia/New Zealand: 4-5 weeks

Full Container Load (FCL) Shipping:

Southeast Asia: 1-2 weeks
South Asia (India, Sri Lanka): 2-3 weeks
Africa (East): 2-3 weeks
Africa (West): 3-4 weeks
Middle East: 2-3 weeks
Europe: 3-5 weeks
North America: 4-6 weeks
South America: 5-7 weeks
Australia/New Zealand: 3-4 weeks

Note: These timeframes are estimates and may vary due to customs clearance, port congestion, and other factors outside our control.

Installation Timeline

For equipment requiring installation:

Basic Installation: 2-3 days
Complex Processing Lines: 1-2 weeks
Technical Training: 2-5 days (concurrent with installation)

Tracking Your Delivery

We provide comprehensive tracking services for all shipments:

Tracking numbers provided once shipping commences
Regular status updates via email
Online tracking portal access
Direct contact with our logistics team

Factors Affecting Delivery Times

Several factors may influence your actual delivery timeframe:

Customs clearance at destination
Port congestion or delays
Seasonal shipping volume fluctuations
Weather conditions and force majeure events
Local transportation availability
Special handling requirements

Expedited Delivery Options

For urgent requirements, we offer expedited options:

Priority production scheduling
Air freight for critical components
Express shipping options
On-site installation team priority dispatch

Expedited services are available at additional cost. Please contact our sales team for pricing.

Delivery Confirmation

All deliveries require:

Inspection upon arrival
Signature confirmation
Documentation of any visible damage
Prompt reporting of any issues (within 48 hours)

Installation Services

Our delivery process can include:

Professional installation by our technical team
Equipment setup and calibration
Initial testing and performance verification
Operator training and maintenance instruction

Installation services are quoted separately from equipment prices and shipping costs.

Contact Our Delivery Team

For delivery inquiries:

Email: sales@cashew-tecnology.com
Phone: +84 39 733 2005

Please include your order number in all delivery-related communications.